FAQs
- I’m trying to add an employee to my roster but I get an error, “The Social Security number, xxxxxxxxx, matches an existing employee.” How do I add the employee?
- I paid my benefits with EFT. When will the funds leave my bank account?
- When can I file my reports?
- My report says that there are no applicable rates. What does that mean?
- What does "Specified cast is not valid" mean?
- I tried to upload, but I got an error that says the input string was not in a correct format. What’s happening?
- I'm working in a new area. How do I add them in EPRLive?