Creating Users

Site Sponsors are the only entity in EPRLive that has authorization to create a new user. Employers and other users of EPRLive cannot create their own username.

To create a new user:

1. Go to Site Administration > Manage Users
2. Click Create New
3. Enter the user information (Minimum requirements are shown with a red asterisk: username, password, first name, last name, organization and email address.)
4. Click Save

When creating users, please note:

• To add a user with elevated permissions in the system:
  • Follow the steps above to create the new user account as usual.

  • Then, contact EPRLive Support with the new username and specify the desired permissions (Collecting Agent, Fund Administrator, and/or Auditor).

    Additionally, please inform the support team if there is a profile you wish the new username to mirror.

• If you do not see the correct Organization in the dropdown, be sure that you have linked their existing or created a new employer profile in your Employer Roster.
• If the are you still do not the correct Organization in the dropdown list, the employer may still need to authorize your access.