Add or Update Your Banking Information for EFT Payments
Some fund offices allow benefit payments to be made by Electronic Funds Transfer (EFT) in EPRLive.
If you are not sure whether EFT payments are available to you, or if you have questions about EFT payment processing time frames, contact your Site Sponsor.
Add or update your banking information
- Click your initials in the top-right corner of EPRLive.
- Select Settings.
- Review the Terms and Conditions for electronic payments.
- Check the box to confirm that you agree.
- Enter your account number and routing number.
- Click Save.
Important notes about EFT banking information
- Your Settings page is where you manage your banking information for EFT payments.
- Banking information is saved to each individual user account. If multiple users submit reports for the same employer, each user must enter and save their own banking details.
- EFT banking information is tied to each individual login as a security feature. This helps prevent unauthorized users from initiating EFT payments.
- You must save your banking information and agree to the T&C before using EFT during Checkout.
- If EFT is available in your area and your banking information has been saved, you will see the EFT Payment Selection step during Checkout.
- EPRLive does not handle funds directly. Your banking and payment information is made available to the appropriate collecting agent, who submits the information to their bank to initiate the transaction.
- Manual payments must be completed outside of EPRLive.
For more information about paying with EFT see the Checkout article.