Changing Payment Method

Payment selection happens during checkout. You can only change the payment method on a submitted report. Once a report has been processed, you can no longer change the method of payment.

To change the payment method on a submitted report, you must first retract the report. This will allow you to submit the report again, and select your preferred method of payment during checkout.

When paying by EFT, please note:

• Banking information is specific to each user account—so if you have multiple users submitting reports, each user must individually enter their banking details.
• You must save your bank information on your account before submitting a report.
• EPRLive does not handle funds directly.
• Your banking and payment information is made available to the appropriate collecting agent; this information is then submitted to their bank to initiate the transaction.

For information on setting up EFT, see here.