Reconciling Electronic Payments
Once you have uploaded your NACHA files to your bank, and confirmed that the amount has been received (or know which employer's payments failed), you will need to reconcile electronic payments in EPRLive. This usually occurs 1 to 3 days after uploading the NACHA file.
The transaction register (.csv file you receive when downloading your NACHA files) is a spreadsheet of all debit requests to be initiated in the NACHA file.
To reconcile electronic payments:
- Navigate to Funding > Reconcile Electronic Payments.
- Click on the batch date that matches the transaction register.
- If a payment has failed:
- Click Delete for those payment lines.
- If a payment was successful:
- Check the Clear Payment box.
- To include the data on the Download Contributions report, check the Release Benefit box.
- Check all boxes at once by using the Select All button.
- Click Save.
Repeat until all batches with payments received have been processed.
When reconciling electronic payments, please note:
- If a payment fails, the employer will need to issue you a check or otherwise pay outside of EPRLive.