Processing Payments from Fund Reports

Funding a payment in EPRLive is a two-step process: first, applying payment and second, releasing the data associated with the funded benefit. You should only release the data associated with a benefit once you have confirmed the funds have been processed—you cannot "un-release" data.

To process manual payments:

1. Go to Funding > Fund Reports.
2. Click on the Reporting Period date to open the Funding Detail page.
3. For each check:
   • Enter in a:
     • Payment date—Defaults to the current day, but you can change this date to reflect the check date, postmark date, or the date you received the check, depending on your business rules.
     • Payment/check number
     • Payment amount—Check amount or portion of check you decide to apply to the specific report.
   • If the payment matches the report total, you can use the Distribute Payment button.
   • If the report is over / under paid or being paid in multiple checks, manually distribute the check amount to specific benefits by typing in a value.
   • Click Save.
4. Once you've ensured a payment is successful, you will need to release the benefits for downstream reporting. Manually click the Release button for specific benefits in the Status column, or release all benefits with the Release All button.

When processing manual payments, please note:

• Close item with a balance will mark the report as fully processed, indicating you do not wish to collect anything further for this report. This will prevent the remaining balance from showing on downstream balancing reports, which is helpful if the report was over or underpaid but you will not be issuing credits/refunds.
• In cases of over / under payment, you should use the Note section for the benefits impacted to clarify what happened.

For information on reconciling electronic payments, see here.